Despite Covid-19, discover how one company’s continued investment resulted in a record year.
Science Solutions Recruitment (SSR) was launched in February 2014 by a team of Directors who had previously worked as highly successful billing specialists within large corporate recruitment companies. Since its launch, the company has grown considerably. The business now boasts over 60 years’ combined recruitment experience covering a wide variety of scientific disciplines and provides support to a diverse range of clients and candidates right across the UK.
The Challenge
The Science Solutions directors are ambitious and wanted to grow their business. To achieve this, they knew they needed a cohesive leadership team all pushing in the same direction from a strategic point of view, whilst ensuring their agreed strategy could then be translated to ensure the success of the day-to-day operational performance of the company.
As the company has grown, this need has intensified and the directors wanted to instil a robust and valid culture with this cohesion at its core. One that would allow them to focus their energy on strategy, help to grow the business and the skills of the managers too.
The Solution
SSR has now worked with Dominic since their early days as a relative newcomer to the scientific recruitment market. Dom’s early input allowed the Directors to grow as a team, allowing them to evolve from being high performing billers to transition fully into the role of director with the right combination of skills and behaviours to operate successfully as a senior-level team.
The success of this initial top-level coaching has now been rolled out to the management team. The full story of that early work is covered in our case study ‘Executive coaching contributes to over 45% revenue growth year on year’ which you can read in full here.
- This required the Directors to be open to change and acknowledge any skills gaps that needed to be filled to allow them to run a company, rather than just work within it.
- Some focus was given to the transition to the role of Director and the skills and behaviours required to operate as a team at this level.
- The coaching was a combination of 1-to-1 and team driven sessions.
The Results
- The evolution of the induction training since the early days has driven the culture and values to become truly embedded within the business.
- There has been more staff turnover but in a positive way – individuals joining the company who have the right mix of personality, soft skills, and experience that closely fits with the culture.
- There has also been a cultural shift to a more consultative-led approach to working with clients, driven by the management team leaving the directors free to focus on strategy and growth opportunities and running the business.
Summary
This evolution of the business has allowed SSR to generate higher levels of revenue across the different divisions with a record year achieved in February 2021, despite the obvious impact of Covid-19 on both their business, that of their clients and the scientific sector as a whole.
“Dom’s support, particularly during the pandemic, has played a key role in helping us to achieve a record year for SSR. We have ambitious growth plans and he is instrumental in supporting that, getting new starters fully on board and everyone embracing the culture has allowed us to create a unified team, which benefits both the business as whole and each individual. A factor that has been.so important during this challenging time. This last year has seen some of the team have their best results ever which I firmly believe is a direct result of Dom’s input and perspective. Most notably the change for our management team from having a recruitment consultant mindset to a management one has been a fundamental part of that.”
